Get ready for an education in overlooked services that will significantly help your customers, but cost you nothing. Learn how to make the negative experience of an accident into one that your customer will thank you for and make them recommend your shop to others.
Shops that suggest cost-free services experience repeat customers. Free services help your customer to remember your assistance, and recall your guidance; Whether it be with a total loss valuation where the carrier is trying to short change the client, or a loss in resale value that can be minimized by pursuing a diminished value claim.
With zero cost to the body shop and no upfront cost to the customer, you will experience free marketing with these services as well as a loyal customer base.