Every session from the 2022 Repairer Driven Education (RDE) series, now available online!
The Society of Collision Repair Specialists' (SCRS) Repairer Driven Education (RDE) series comes to your desktop, captured live from the 2022 SEMA Show.
The RDE Full Series Digital Pass provides even greater accessibility to the nation's leading subject matter experts, unlocking access to ALL sessions being offered in the 2022 Repairer Driven Education series. No more picking an choosing which session to attend, with the RDE Full Series Digital Pass, they will all be available at the click of a button, and they will remain accessible through August 2023 for continued reference.
This is an opportunity to expose your entire staff to acclaimed sessions from the nations' leading subject matter experts, all from the comfort of your office! Capitalize on information designed to re-energize your business with implementable solutions to real-world problems.
(Sessions will remain in preview mode until uploaded)
- RD2 (2022) - Build Your Next Repair Planner In-House, from Scratch! (Mike Anderson) (105:45)
- RD3 (2022) - What is a Prevailing Rate, and How Do You Define Yours? (Tim Ronak, AkzoNobel) (95:11)
- RD4 (2022) - Untap Your Potential by Understanding Your Performance! (Braxton Ewing and John Shoemaker, BASF Automotive Refinish) (47:49)
- RD5 (2022) - Say Hello to Quality Control…the Modern Way (Lee Rush, Sherwin-Williams Automotive Finishes) (99:59)
- RD6 (2022) - Replicating OEM Seam Sealers and Textures (John O'Neill, Teroson) (36:42)
- RD7 (2022) - Profitability Gains Through Labor Identification (Mark Livingston, Phill Knapp and John Shoemaker, BASF Automotive Refinish) (103:33)
- RD8 (2022) - How to Open and Operate a Successful ADAS Services and Calibration Business (Frank Terlep, Auto Techcelerators) (111:33)
- RD9 (2022) - Supercharge Your Business and Attract the Best Employees. (Dave Luehr, Elite Body Shop Solutions) (97:11)
- RD10 (2022) - Embrace Digitalization in Your Paint Shop (James Chargo and Shipra Sharma, BASF Automotive Refinish + Dan Black, Rivian Automotive, Andrew Boyd, 3M and Chris Chesney, Repairify) (69:27)
- RD11 (2022) - Structural Adhesives and Hybrid-Joining Operations in Collision Repair (Ryan Marrinan and Jason Scharton, 3M) (111:54)
- RD12 (2022) - Protecting Your Business Against Liability Exposure from Evolving Technology (David Willett and Shaughn Kennedy, SPARK Underwriters + Jason Mundy, Mundy's Collision and Tracy Lewis, Richie's Collision Center) (65:52)
- RD13 (2022) - Consumer Guidance: Invoking the Appraisal Clause (Robert McDorman, Auto Claims Specialists) (124:09)
- RD14 (2022) - Take Control of Your Estimate and Repair Order Data (Pete Tagliapietra, Datatouch LLC) (48:25)
- RD15 (2022) - The Roadmap to Becoming the Employer of Choice (Tony Adams, AkzoNobel) (92:13)
- RD16 (2022) - Aluminum Repair That Works: Glue Pull Repair (Chris White, Gene Fetty and Danny Hacker, KECO Body Repair Products) (118:20)
- RD17 (2022) - Mindset Matters: One Man's Commitment to Let the Light In (Chris Maimone, Maimone Group) (96:01)
- RD18 (2022) - Are You Capturing Modern Paint Processes? (James Chargo and John Shoemaker, BASF + Danny Gredinberg, DEG and Danyon Kirchner, Zimmerman Auto Body Supplies) (107:04)
- RD19 (2022) - Stop Wasting Marketing Dollars - Target the people who actually need your service (Nick Schoolcraft, Phoenix Solutions Group) (79:00)
- RD20 (2022) - The Importance of Wheel Alignment in ADAS Recalibration for Collision Centers (Christopher Sobieski and Chuck Searles, Snap-On Equipment) (146:46)
- RD21 (2022) - Bulletproof Negotiation Tactics – Newly Revised! (Mike Anderson, CollisionAdvice and Danny Gredinberg, DEG) (122:25)
- RD22 (2022) - Make OEM Network Tools Valuable to My Repair Center (Frank Phillips and Kelly Logan, Rivian Automotive + Brandon Laur, CCi and Tony Young, ITAS) (95:29)
Digital production of this program made possible with support from:
OEM SUMMIT: Session I
OEM Repair Procedure Accessibility
The foundation of a quality repair begins with access and adherence to documented repair procedures from the vehicle manufacturer. When followed, everyone in the process succeeds in establishing mutual accountability to protect consumers on America’s roadways.
Consumers should be able to assume their vehicle repairs will be performed in accordance with the documented procedures, detailed by the vehicle engineers. They should have the ability to choose an independent repair business that has invested in the facility, equipment, and skillset development to meet the rigorous demands of these increasingly sophisticated, modern vehicles.
But in the collision repair market, well-trained, well-equipped repair facilities are not struggling to gain access to collision repair procedures - they are struggling to compete against other businesses who don’t prioritize access and adherence to the available information.
In this presentation and panel, automakers will discuss access points for information, means to utilize the procedures in a repair environment, and ways to overcome myths or perceived obstacles in accessing and utilizing repair procedure data.
Mark Allen, Collision Programs Manager at Audi of America
Benito Cid, Collision Business Development Manager at Mercedes-Benz USA
Kevin Earlywine, Instructor – Collision Repair & Refinish at Toyota Motor North America
Wayne Weikel, Senior Director, Alliance for Automotive Innovation
Amber Alley, General Manager at Barsotti’s Body & Fender
And moderated by,
Aaron Schulenburg, Executive Director at the Society of Collision Repair Specialists (SCRS)
Repair procedures and vehicle data already exist, and the industry and consumer benefit most when they are accessed and followed.
OEM SUMMIT: Session II
Tackling the Technician Crisis Together
Technicians play one of the most critical roles in proper repairs, and the increasing shortage of talent is a contributing factor with implications on the collision repair businesses.
This session, led by Chad Walker of Ducker Carlisle, explores data compiled by the global market research firm that delves into the technician crisis, as well as solutions, in partnership with automakers to bolster the technician pool. The presentation will elaborate on the severity of the technician crisis in the automotive landscape, and how it is expected to evolve over the coming years, while considering technology advancements and demographic expectations.
For several years now, Carlisle has been committed to exploring solutions to address the technician shortage, specifically looking at what dealers should be doing to get new technicians in the door, to keep them in their facilities and retain them in the industry for the long-term. Chad Walker will elaborate on tactical examples of the Carlisle recommendations in key areas and how the research and recommendations led to the formation of the Automotive Technician Collaboration (ATC), a Carlisle-led group of nine automotive OEMs jointly tackling an industry response to the technician crisis. The collective goal is to change the perception of the automotive technician career. This is both in the eyes of the public to grow the pool of new prospective technicians entering dealerships as well as in the eyes of existing technicians, to keep them in their roles for the long haul.
Following the presentation, Walker will then welcome a guest panel to join the conversation, seeking to explore the relationship between findings in the OEM technician space, and the carryover in how the collision industry can benefit from these learnings and build the framework for action plans to combat these pressing challenges. Panelists will provide valuable perspectives to address collision-specific activities and correlation between budding industry activity with a shared emphasis on growth of technical assets in the industry.
Dara Goroff, Vice President, Planning & Industry Talent Programming at I-CAR
John Helterbrand, National Program Director at Collision Engineering
Jennifer Maher, Executive Director at the TechForce Foundation
OEM SUMMIT: Session III
Managing Scan Tool Choices While Ensuring Safe and Proper Repairs
When it comes to scanning, some of the most common questions asked in the industry include:
- Why do the OEMs require the use of their factory tool when servicing safety systems?
- Is there a difference between the factory tool and an aftermarket tool?
These questions result in spirited discussions and often assumptions that can create challenges in the repair and claims settlement process for consumers, technicians, shop owners, OEMs, and carriers alike. In this session, Chris Chesney, VP Training & Organizational Development at Repairify will present to the industry the results of a detailed research project completed by the company. The field study connected multiple aftermarket tools to thousands of YMMT vehicles and compiled a comparative analysis of the scan results, Diagnostic Trouble Codes (DTCs) and the ability to clear DTCs in the same manner as the factory tool. Chesney will provide insight into how the resulting database can identify when, and if, an aftermarket tool can offer the same results as an OEM tool. The OEM Summit will be the first public visibility into the results of testing thousands of vehicles using both OEM and aftermarket tools.
Following the presentation of data, Chesney will welcome automakers to the stage to discuss how the results of their tests align with automaker guidance and requirements, and challenges faced by repairers in adherence to those repair instructions.
The panel will include:
Dan Dent, Manager, Collision, Certified Repair Network at Nissan Motor Corporation
Devin Wilcox, Program Manager and Strategist, Collision Network at Subaru of America
Jake Rodenroth, North American Body Repair Program Operations Manager at Lucid Motors