2023 RDE - Phone Etiquette and the Power of Mystery Shopping
Learn how answering the phone affects the customer experience. From before the phone rings, to how the shop follows-through with each interaction.
CourseBy Society of Collision Repair Specialists (SCRS)
2023 Repairer Driven Education (RDE) Full Series
8 sessions from the 2023 Repairer Driven Education series, including topics on OEM insurance, vehicle substrates, calibration and diagnostics, repair planning, marketing, customer experience, and more!
CourseBy Society of Collision Repair Specialists (SCRS)
2024 OEM Collision Repair Technology Summit (3 Session Package)
8 sessions from the 2023 Repairer Driven Education series, including topics on OEM insurance, vehicle substrates, calibration and diagnostics, repair planning, marketing, customer experience, and more!
CourseBy Society of Collision Repair Specialists
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